FQA

1.

Do I have to book a class in advance?

Yes, due to us having limited spaces in each class booking a place and paying in advance is required. 

2.

How do I book online? 

Please navigate to the Booking page on our website, select the day and class you would like to attend press book now. If you are on your mobile phone the system may time out and require you to refill your information in when registering. We suggest to download the MINDBODY Fitness APP on your mobile if you struggle to book via the website. Once downloaded search 'Studio Cloud Nine' see our schedule and book with ease. 

3.

What do I do if I'm still struggling to book a class?

Please call us on 07455992246 between 9:30am - 6:00pm, email us at info@studiocloudnine.co.uk or come by the studio to book in person if you require further assistance. 

4.

Where is the Studio located?

Studio Cloud Nine is in York, Nether Poppleton at the Rose Center Business Park. The Business Park is located at the end of Great N Way as you exit the round about on the A1237. Drive to the end of Great N Way and take the Third exit at the last round about onto Rose Avenue. 

We are located on the right hand side as you drive into the park, past ENERGI Trampoline and opposite the York Coffee Emporium. 

5.

How do I book two people into a class?

You cannot add the same person onto a class more than once, for multiple friends or family members to book please create separate accounts and payments. 

6.

Do you have free parking?

Yes the studio has its own private parking area which is accessible to clients. 

7.

What do I wear?

Gym clothing & clean trainers, socks with grips or bare feet. for Acro Hammock we ask you to wear a

T-shirt that cover your armpits for hygiene reasons and socks with grips or bare feet. 

 

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